Terms of Service.

1 · About these Terms

These Terms of Service ("Terms") govern your use of the Closet Remix mobile application ("the App"), operated by Fashion Fusion CIC (company number 14394719), registered at
Keepers Cottage, Orchard Lane,
Cusworth, Doncaster DN5 7TS
hello@closetremix.co.uk ("we", "us", "our").

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

2 · What Closet Remix Does

Closet Remix is a personal styling and wardrobe management application that helps you get more wear from the clothes you already own. The App provides outfit suggestions, sustainability tracking, wardrobe organisation tools, and access to a directory of UK sustainable brands.

The App is designed to inspire and support — it does not replace professional styling advice, and outfit suggestions are generated algorithmically based on the information you provide.

3 · Eligibility

You must be at least 13 years old to use the App. Users under 18 should have parental or guardian consent. Our Edit · Under 21s tier is designed for users aged 13–21. Users selecting this tier will be asked to verify their age at sign up. Our Student tier is available to users aged 18 or over who hold a valid university email address ending in .ac.uk, which will be verified before access is granted.

4 · Your Account

You are responsible for maintaining the accuracy of the information you provide and for all activity under your account. You agree not to share your account credentials with others.

We reserve the right to suspend or terminate accounts that violate these Terms, including but not limited to: uploading harmful or unlawful content, misrepresenting age or student status, or attempting to circumvent subscription restrictions. Where possible we will notify you before taking action and give you an opportunity to respond, unless the violation is serious or we are required to act immediately to protect other users or the App.

5 · Your Content

When you add photos and information to the App, you retain full ownership of that content. By using the App, you grant us a limited licence to process your photos (including background removal via third-party services) solely to provide App functionality.

We do not sell, share, or use your wardrobe photos for advertising, training AI models, or any purpose other than delivering the App's features to you.

6 · Subscriptions and Payments

Closet Remix offers multiple tiers:

• Free — 15-item wardrobe, daily outfit suggestions, sustainability tracking, 15-piece capsule builder.
• Edit · Under 21s — for users aged 13–21, 75-item wardrobe, creative styling tools. Age verified on sign up. £3.49/month or £34.99/year.
• Student — full Plus features at a student price, 150-item wardrobe. Requires a valid .ac.uk university email. £3.99/month or £39.99/year.
• Plus — 150-item wardrobe, full Closet Palette colour analysis, Style Remix, gap analysis, week planner. £4.99/month or £49.99/year.
• Premium — 500-item wardrobe, Soul Style personal styling screen, all features. £9.99/month or £99.99/year.
• One-time wardrobe expansion — £1.99 to add 20 additional wardrobe slots.

Family plan — not currently available. We plan to introduce shared household features in a future update. Join our waitlist at closetremix.co.uk to be notified when it launches.

Student tier verification. Student tier eligibility is verified at sign up via a valid .ac.uk university email address. Verification is not automatically re-checked after the initial sign up. If you are no longer a student, you are responsible for moving to an appropriate tier. We reserve the right to request re-verification if we have reason to believe eligibility has changed. If verification cannot be confirmed, your plan will move to Plus at the standard rate with 30 days' notice.

Automatic renewal. Subscriptions renew automatically at the end of each billing period unless cancelled. You will not receive a separate renewal reminder — your subscription will renew at the price shown at the time you subscribed unless we notify you of a change. To cancel, go to your device Settings → Apple ID → Subscriptions (iOS) or Google Play → Subscriptions (Android) and select Closet Remix. Cancellation takes effect at the end of the current billing period and you will retain access until then. We do not offer refunds for unused portions of a subscription period except where required by law.

Your statutory rights. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation. Your legal rights as a consumer are not excluded or limited by anything in this document.

Subscriptions are billed monthly or annually through the Apple App Store or Google Play Store. You can cancel at any time through your device's subscription settings. Cancellation takes effect at the end of the current billing period.

We may change subscription prices with 30 days' notice. Existing subscribers will be notified before any price change takes effect.

7 · One-Time Purchases

The App may offer one-time purchases (such as the £1.99 wardrobe expansion). One-time purchases such as the wardrobe expansion are generally non-refundable once the digital content has been delivered and you have confirmed you wish to proceed. However, if the digital content is faulty, not as described, or does not perform as reasonably expected, you retain your statutory rights under the Consumer Rights Act 2015 to a repair, replacement, or refund. To raise a concern about a purchase please contact us at hello@closetremix.co.uk.

8 · Acceptable Use

You agree not to:

• Use the App for any unlawful purpose.
• Upload content that is offensive, harmful, or infringes others' rights.
• Attempt to reverse-engineer, decompile, or extract source code from the App.
• Use automated tools to scrape data from the App.
• Impersonate another person or misrepresent your identity.
• Interfere with or disrupt the App's infrastructure.

9 · Intellectual Property

The Closet Remix name, logo, SOUL tagline, and all App content (excluding your personal wardrobe data) are the intellectual property of Estelle Pearce, licensed to Fashion Fusion CIC.

The sustainable brand directory contains factual information about third-party brands. Brand names and logos remain the property of their respective owners.

10 · Sustainability Data

CO₂ savings, rewear statistics, and environmental impact figures displayed in the App are estimates based on published research sources including WRAP, the Ellen MacArthur Foundation, Carbonfact, and Levi Strauss & Co. These figures are provided for informational and motivational purposes and should not be treated as certified environmental assessments.

We do not represent these figures as certified, audited, or guaranteed environmental outcomes.

We cite our data sources in the App's System Bible and are committed to using the most accurate publicly available data.

11 · Anonymous Sustainability Insights (Opt-In)

The App includes an optional feature called Anonymous Sustainability Insights. If you choose to turn it on, the App may prepare and (in a future update) send a small monthly snapshot of fully anonymised wardrobe statistics so we can measure the collective impact of the Closet Remix community.

By turning the toggle on, you confirm that:

• You are giving your explicit, informed consent to the collection described in section 4.4 of our Privacy Policy.
• You understand the toggle is off by default and you have actively enabled it.
• You can turn it off at any time in Profile → Privacy, with no effect on your access to the rest of the App.

You acknowledge that, because the data is anonymised at the point of collection and cannot be linked back to you as an individual, once a snapshot has been transmitted (in a future release) it cannot be identified, retrieved, or deleted on a per-user basis. Turning the toggle off prevents any further snapshots from being prepared or sent.

We will not enable transmission of these snapshots without first notifying you through the App. Until that point, snapshots remain on your device only.

We will use this aggregated data solely to:

• Report on the collective environmental impact of the Closet Remix community (e.g. total rewears, total CO₂ saved across all users).
• Improve the App's features, recommendations, and sustainability calculations.
• Support our charitable and community-interest reporting as a CIC.

We will not sell this data, share it with advertisers, or use it to target individual users.

12 · Brand Directory

The Brand Directory features UK sustainable brands that have been reviewed for sustainability credentials. Inclusion in the directory does not constitute an endorsement, guarantee, or certification of any brand's practices. We encourage users to conduct their own research before making purchasing decisions.

We do not receive payment from brands for inclusion in the directory.

13 · Third-Party Services

The App uses the following third-party services:

• Apple App Store / Google Play Store — for payments and distribution. Your use of these services is subject to their respective terms.
• Expo / React Native — for App delivery.
• Apple TestFlight — for beta distribution.

We may update the third-party services we use as the App develops. We will update this section and, where relevant, our Privacy Policy when we add services that process your personal data. Your continued use of the App following any such update constitutes acceptance of the revised terms.

We are not responsible for the availability, content, or privacy practices of any third-party service.

14 · Limitation of Liability

To the maximum extent permitted by law:

• The App is provided "as is" without warranties of any kind.
• The App's outfit suggestions are generated algorithmically and are intended as inspiration and guidance only. They are not professional styling advice. We do not accept liability for any outcome arising from following a suggestion — you remain the best judge of what is appropriate for your circumstances.
• We are not liable for any decisions you make based on the App's sustainability data or brand recommendations.
• Our total liability shall not exceed the amount you have paid for the App in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

15 · Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data. Our Privacy Policy forms part of these Terms.

16 · Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the App or by email. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

17 · Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18 · Community Interest Company

Fashion Fusion CIC is a Community Interest Company. This means we are committed to using our profits and assets for community benefit, particularly in promoting sustainable fashion practices and providing education and skills development opportunities.

19 · Contact Us

If you have questions about these Terms, please contact us: