FAQ
Frequently asked questions.
Everything you need to know about Closet Remix — how it works, where your data lives, and what makes it different from a shopping app. If we've missed something, write to us at hello@closetremix.co.uk and we'll add it.
01
Getting started
What is Closet Remix?
Closet Remix is a personal styling app that helps you get more wear from the clothes you already own. It suggests outfits based on your wardrobe, the weather, and the occasion — tracks the environmental impact of rewearing — and helps you plan capsule wardrobes. It's not a shopping app. It's the opposite.
Is Closet Remix free?
Yes. The Free tier gives you a 15-item wardrobe, daily outfit suggestions, sustainability tracking, and access to the full brand directory. Paid tiers (Edit · Under 21s, Plus, Premium, Family) unlock more items, the Remix Studio, the Capsule Builder, and advanced features.
Can I cancel my subscription?
Yes, at any time. Go to your device settings (not the Closet Remix app) and manage your subscriptions through Apple or Google. Cancellation takes effect at the end of your current billing period. Your wardrobe data stays on your device — you simply move to the Free tier.
02
Your data
Where is my data stored?
All your data is stored on your device only. We do not upload your wardrobe, photos, or personal information to any server. If you delete the app, your data goes with it. The only exception is if you opt into anonymous impact data sharing — see the next question.
What is anonymous impact data sharing?
If you choose to turn this on in Settings, the app prepares a monthly snapshot of anonymised wardrobe statistics — total rewears, CO₂ saved, that sort of thing. No personal details, no photos, no location. This data helps us measure the collective impact of the Closet Remix community. It's off by default, and you can change it at any time.
How do I delete all my data?
Go to Profile and tap Delete all my data at the bottom of the screen. You'll be asked to confirm twice to prevent accidental deletion. This permanently removes your wardrobe, outfits, capsules, calendar, preferences, and any impact snapshots from your device. It cannot be undone. Alternatively, deleting the app removes all data automatically.
03
Sustainability
How are CO₂ and water savings calculated?
We use published research from WRAP, the Ellen MacArthur Foundation, Carbonfact, and Levi Strauss to estimate the environmental cost of producing each garment by fabric type. Every time you rewear an item instead of buying new, that saving is tracked. These are estimates based on the best available data — not certified assessments.
How do you choose the brands in the directory?
Every brand is individually researched using third-party ratings from Good On You, B Corp, and Ethical Consumer, alongside our own assessment criteria. We look at materials, supply-chain transparency, labour practices, and environmental impact. Brands that rely on virgin synthetics, lack transparency, or score poorly on independent ratings are not included. The directory is reviewed and updated regularly.
04
The app
How does the outfit suggestion engine work?
The engine uses 11 rule-based systems built on peer-reviewed fashion research, the FFIT body-shape framework, and the Sci/ART colour method. It considers your wardrobe items, the weather, the occasion, colour harmony, fabric suitability, and your personal style preferences. No generic AI — every rule is grounded in real fashion knowledge.
What is the Capsule Builder?
The Capsule Builder selects a small group of versatile pieces from your wardrobe that work together in multiple combinations. You choose a duration, and the app can automatically fill your calendar with outfits from the capsule — or let you pick which outfit goes on which day. It's a great way to simplify your week. You'll find it across the Wardrobe and Plan tabs.
Where do I find cost-per-wear?
Open any item in your wardrobe and you'll see its cost-per-wear sitting on the listing — it updates automatically every time you log a wear. For the bigger picture, head to Your Sustainable Impact: the Personal and Big Picture tabs roll your numbers up so you can see which pieces are carrying their weight and where the wardrobe sits against industry benchmarks.
How does the Body Shape Audit work?
To keep first-run gentle, we don't ask for measurements during onboarding. Once you're set up, your home screen carries a soft prompt to add a bit more about you — that's where the Body Shape Audit lives. You'll also find it any time under Profile → About me → Edit style profile.
The four numbers stay on your device. The FFIT classification runs locally, not on a server. Re-run it whenever you like — bodies change; the engine should change with them.
Who built Closet Remix?
Closet Remix is created by Estelle Pearce, a fashion professional with seventeen years of experience working with brands including Next, Monsoon, Jaeger, and David Nieper. The app is published by Fashion Fusion CIC, a Community Interest Company based in Doncaster committed to sustainable fashion education and community benefit.
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